FAQs
Frequently Asked questions
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What is the minimum order size?
We serve the public and businesses of all sizes. Reach out to chat about your specific needs.
Can I request samples before placing a large order?
Absolutely! We're happy to provide samples so you can experience the fresh ingredients and exceptional quality firsthand.
Where is La Jolla Tortilleria located?
We are headquartered in Southern California with multiple location in the Los Angeles County.
What types of tortillas do you offer?
We offer a variety of fresh tortillas including non-GMO, gluten-free, and organic ingredient options.
How can I place an order?
Orders and inquiries can be placed through our website or by contacting our sales team directly. You can also complete the contact form to get started!
What is the lead time for orders?
Our standard lead time for large orders is 24 hours, but it may vary depending on the size and specifics of the order.
Do you offer delivery services?
Yes, we offer delivery services. Delivery costs and schedules will be discussed at the time of order.
Can I pick up my order directly from a location near me?
Yes, you can choose to pick up your order directly from our manufacturing facility. Please coordinate with our team for details or visit a location near you.
What payment methods do you accept?
We accept all major credit cards, bank transfers, cash, and other electronic payment methods.
Do you offer any discounts for early payments?
Yes, we offer a 2% discount for payments made within 5 days of invoicing, and a 1% discount for payments made from day 6 to day 15, provided there are no past due invoices on the account. Minimum order applies.
Where do you source your ingredients?
We source our ingredients from reputable suppliers ensuring they meet our standards for non-GMO, gluten-free, and organic ingredients certifications.
How do you ensure the quality of your tortillas?
Our manufacturing process includes strict quality control measures with the highest standards to ensure that every batch of tortillas meets our high standards.
Do you support any local communities or charities?
Yes, we actively support local communities and charities. Learn more about our initiatives on our community page.
How can I contact customer support?
You can reach our customer support team via email at info@buyatortilla.com or by calling (323) 991-4244
What should I do if I have an issue with my order?
If you encounter any issues with your order, please contact our customer support team, and we will resolve the matter promptly.
qc@buyatortilla.com
Do you offer wholesale pricing for bulk orders?
Yes, we offer competitive wholesale pricing for bulk orders. Please contact our sales team for more information.
Can you handle custom orders or special requests?
We are open to custom orders and special requests. Please discuss your needs with our team to see how we can accommodate you.
What are your shipping options?
We offer various shipping options to meet your needs. Shipping costs and delivery times will depend on your location and order size.
Do you ship internationally?
YES WE DO!
Like What You See?
Ready to elevate your business with superior tortillas? Contact La Jolla Tortilleria today to start your journey towards tortilla excellence!"
