FAQ
What types of tortillas do you sell?
We offer corn tortillas, flour tortillas, and tortilla chips.
Do you offer different sizes?
Yes.
- Corn tortillas: 3" to 6¾"
- Flour tortillas: 5" to 14"
- Tortilla chips: snack-size triangles and rounds
Are your tortillas gluten-free?
Yes. Our corn tortillas and tortilla chips are gluten-free.
Are your products non-GMO or organic?
Yes. We offer non-GMO and organic options across our product line.
How should I store the tortillas?
For best freshness, refrigerate after purchase.
Can I freeze the tortillas?
Yes, our tortillas freeze very well. Thaw before use for best texture.
How long do tortillas stay fresh?
Up to 30 days at room temperature when unopened. Refrigeration extends shelf life.
Ordering
How do I place an order?
You can place an order by emailing order@buyatortilla.com.
Can I change or cancel my order?
Order changes or cancellations are possible before production or shipping begins. Please contact us as soon as possible.
Do you offer bulk order?
Yes, we do.
How long does shipping take?
Shipping times vary based on order size, destination, and shipping method.
Do you offer expedited shipping?
Yes, expedited shipping is available depending on the purchase order and destination.
Do international orders pay duties or taxes?
Yes. All international duties and taxes must be prepaid before shipping.
Returns, Refunds & Issues
Do you accept returns?
Yes, returns are accepted on a case-by-case basis.
What if my order arrives damaged?
If your order arrives damaged, we will replace the product.
What if I received the wrong item?
If you receive an incorrect item, we will replace it at no cost.